Privacy Policy

1. Introduction

At Quotientry ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name when you sign up
• Document Content: Information you enter into proposals, quotations, and invoices
• Payment Information: Processed securely by Stripe (we do not store credit card details)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on Service
• Device Information: Browser type, IP address, operating system
• Cookies: Essential cookies for authentication and preferences

3. How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve our Service
• Generate AI-powered document content and suggestions
• Process payments and manage subscriptions
• Send important Service updates and notifications
• Respond to customer support requests
• Analyze usage patterns to improve user experience
• Prevent fraud and ensure Service security

4. Data Storage & Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud infrastructure (Cloudflare, Supabase)
• Regular security audits and updates
• Access controls and authentication mechanisms

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing & Third Parties

We do NOT sell your personal data. We may share information with:

• Stripe: Payment processing (PCI-compliant)
• Cloudflare: Hosting and CDN services
• Supabase: Database hosting
• Legal Requirements: When required by law or to protect our rights

All third-party providers are carefully selected and comply with data protection regulations.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your documents and data
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us via our contact form: /contact. You can also email us at privacy@quotientry.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain certain information (e.g., payment records for tax purposes).

8. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR for European users.

10. Cookies & Tracking

We use essential cookies for:

• Authentication and session management
• User preferences and settings
• Security and fraud prevention

You can control cookies through your browser settings, but disabling them may affect functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email. Your continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: